Returns are available worldwide within 30 days of receiving the order.
Eligibility
Items must be returned:
- Unused, unwashed, and in the same condition as delivered
- In original packaging (if applicable), including any accessories or inserts
- With proof of purchase (order confirmation or order number)
How to Request a Return
Submit a return request through the store’s support or order page. If approved, you will receive the return address and instructions. Returns sent without approval may not be accepted.
Return Shipping
- If you are returning due to change of mind, you are responsible for return shipping costs.
- If the item is wrong, damaged, or defective on arrival, return shipping will be covered or an alternative solution may be provided where available.
We recommend using a tracked service. Returns lost in transit may not qualify for a refund.
Refunds (Within 3 Days)
After we receive and inspect the returned item(s), approved refunds will be processed to the original payment method within 3 days. Your bank or card issuer may take additional time to post the refund.